Moorhead Public Service warns customers of payment scam

Moorhead Public Service (MPS) is warning customers of a payment scam. MPS has been contacted by numerous customers who have received suspicious telephone calls from individuals or automated messages attempting to collect payment.

MPS uses automated messages for its collection process and contacts customers with past due balances by phone to offer payment options; however, MPS does NOT demand direct payment over the telephone and does NOT use threatening tactics to obtain payment. 

Any call demanding direct payment over the telephone and/or using threatening tactics to obtain payment is NOT a call from Moorhead Public Service. This call is a scam – do NOT provide any financial information.

If you receive a call claiming to be from Moorhead Public Service that seems suspicious, please do not provide any financial information. Please hang up and call their office at 218.477.8000, Option 4, to verify the status of your account.