Wed, Apr 19th, 2023 - 12:00pm
January 18, 2023 - 6:00pm | By Kyle Cornell
(Dallas, TX) -- Southwest Airlines says most customers affected by last month's travel nightmare have received their refunds.
According to Southwest, 90-percent of passengers on canceled flights have gotten their money back and the remaining ten-percent should be refunded in the next few days.
Southwest also said that all bags with name tags on them have been returned as well.
The Dallas-based airline said it will spend more than a billion dollars on system upgrades to avoid another meltdown.
